Money Laundering Policy

First Call Business Services Ltd is licensed and regulated by HM Customs and Exercise under the Money laundering and Terrorism Financing Act.  Our registration number is 12347139.
We are also registered by the FSA under Payment Services Regulations 2009 (PSR) to carry on Payment Services Activities (Ref PSD/509583).
We have a documented anti-money laundering (AML) compliance programme, with regular training of our staff and agents. Our operational support systems (e.g. our web-portal and contact centre CRM) and processes are designed to support and enforce our AML policies.

Cash Transactions

We will not accept large cash transactions (more than £500) unless the customer can prove that this money has been withdrawn from a UK bank account by way of a bank withdrawal slip.  We would rather all payments are made by bank transfer.

Pre-requisites

We will NOT complete any transaction unless the sender’s identity and address have been verified in line with the requirements below. 
Identification Requirements
Identification of the sender will be required from:

• Customers who transfer money regurlarly
• Customers sending £500 or more at anyone time
• All new Customers

How to provide Identification:

• Bring the original documents to our office

OR

• Post copies to us

Clear copies of identification must be Certified by a Solicitor as true copies of the original documents. The person certifying must include his/her name, address and telephone and rubber stamp of the Company
Acceptable forms of Identification:
Personal Identification (Any ONE of the following :-)

• Current Valid Passport
• Current UK Full Photo Card Driving Licence

Evidence of Address (Any ONE of the following :-) 

• Recent utility bills – valid within last 3 months (Telephone, Electricity, Gas or Water)
• Council Tax Bill (for current tax year)
• Recent Bank or Building Society Statement – valid within last 3 months
• Inland Revenue Tax Notification
• Mortgage statement from a recognised lender
• Confirmation from a hostel/hotel manager confirming residence

Address Verification Service
We reserve the right to utilise Address Verification Services to verify the addresses provided by customers.
We will report any suspicious activity to law enforcement agencies.